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Insurance Providers
University Hospitals Urgent Care works with most major insurance providers, including Aetna, Blue Cross, Cigna, Humana, Kaiser, Medicare, Tricare, United Healthcare, and more. While this page lists many of the insurance plans we accept, please note that it is not a comprehensive list.
If your insurance provider is not listed, we encourage you to contact your nearest University Hospitals Urgent Care location or email us at uhbilling@wellstreet.com to verify your coverage. If University Hospitals Urgent Care is not covered by your insurance plan, you can still receive treatment at the self-pay rate.
Please Note: We do not currently accept Anthem (Blue Cross Medicaid), Caresource Medicaid, United Healthcare Community Plan, or out-of-state Medicaid plans.
COVID-19 Update:
As of May 11, 2023, the U.S. Department of Health and Human Services has declared an end to the public health emergency for COVID-19. Many insurance providers have stopped waiving patient co-pays, coinsurance, and deductibles for COVID-19-related visits. Please contact your insurance company for specific details on coverage related to COVID-19 visits.
Self-Pay
University Hospitals Urgent Care offers a simple self-pay option at $205 per visit for those without insurance or choosing not to use their plan. Our transparent pricing helps ensure everyone has access to affordable care.
Payment Details:
- Payment is required at the time of service.
- Most locations accept card and digital payments only.
- Accepted forms of payment include major credit cards, debit cards, and HSA/FSA cards.
Our self-pay option offers a straightforward solution if you are concerned about urgent care costs without insurance or want to know the cost of an urgent care visit ahead of time.
Easy Pay
University Hospitals Urgent Care makes billing hassle-free with Easy Pay. This system ensures a smooth process so you can focus on getting better.
How Easy Pay Works:
- Insured patients provide a credit, debit, or HSA/FSA card at check-in.
- Co-pays or coinsurance are due before your visit.
- Any remaining balance up to $205 is automatically paid after insurance processes your claim.
- You’ll receive advance notice before any charges are made.
Easy Pay applies only if a balance remains.
How Much Does it Cost to Go to Urgent Care?
The cost of an urgent care visit depends on your insurance coverage and the complexity of the medical issue.
Urgent Care Costs Breakdown:
- With Insurance: Costs vary based on your plan, including co-pays, deductibles, and coinsurance. Payment for these amounts is due at the time of service.
- Without Insurance: If your insurance is not accepted or you prefer not to use insurance, a flat self-pay rate of $205 applies.
For specific pricing on additional services such as vaccinations, lab send-outs, or medical supplies, please ask a staff member during your visit.
Have a Billing or Payment Question?
For any questions related to urgent care costs, billing, payments, or insurance, please contact us directly:
- Email: uhbilling@wellstreet.com
Phone: (888) 224-5030
Our team is here to help with:
- Understanding your urgent care costs
- Clarifying insurance coverage details
- Exploring self-pay options and charges
- Resolving payment processing concerns
We’re dedicated to making your urgent care visit smooth, transparent, and stress-free from start to finish.
Please Note: University Hospitals Urgent Care is managed by WellStreet, a trusted urgent care management company that collaborates with health systems to bring patients a world-class experience. Because of this partnership, billing-related communications—including emails, statements, and payment reminders—may come from WellStreet. This is a standard practice to ensure an efficient and straightforward billing process.